Reporting to the Senior Project Manager, the role sits in the existing operational function within the business. The successful applicant will be required to manage several live projects on behalf of one of our clients.
Diligently researching and understanding our clients’ needs along with the output specification for each project, you will meticulously manage relationships, resources and budgets across a small portfolio of EMEA based projects. You will interface with the business development and technology teams to ensure that our clients receive an exceptional level of service.
KEY RESULT AREAS
Building project plans and programmes in partnership with our clients
To ensure high quality management information is always available via the REAMS’ governance regime
Compilation of key project documents such as risk registers, meeting minutes, data dashboards and so on
Attainment of key stage deadlines within the project plan
Ensures REAMS discharges all its obligations as defined in the project specification and enhances our offering
Understand the scope of the project as defined in the project specification and communicate these to the appropriate employees
Highlighting and evaluating risks, issues and opportunities
Producing informative, quality and timely customer reports as per the project plan and project governance
Identifying & implementing opportunities to improve service delivery
To effectively identify, manage and co-ordinate the resources required to meet the needs of the project and the output specification
Ongoing monitoring of the project, implementing corrective actions to either improve or put things ‘back on track’
Manage actual performance against plan to ensure achievement of budgetary targets, taking appropriate action where necessary
Ensure client variations are accurately prepared, in a timely manner, presented and finalised with client
Ensure the provision of management information to enable Accounts to accurately invoice clients
Ensure the provision of management information to enable Accounts to accurately pay suppliers/ sub-contractors
Provide early warnings to senior management team on any commercial or financial risks or opportunities
Customer Relationship Management:
Maintains regular contact with clients to ensure continued satisfaction, identifying potential problems early, giving the necessary management direction and support to resolve such issues
Understands clients culture, structure, needs, business drivers and expectations, establishing close working relationships with individuals within these organisations
Seek out and deliver innovative solutions to existing customers, which enhance the customers’ perception in terms of REAMS bringing ‘added-value’
Ensures that the way the REAMS portrays itself to its customers, in all forms of communication/interaction is consistent with the company brand guidelines
Raises awareness of all employees in terms of how they have an impact, either directly or indirectly with regards to customer care
Acts as REAMS’s ‘eyes & ears’ on site, feeding back any relevant customer intelligence
Ensures a safe working environment, through the pro-active management of health and safety, complying with all legislative, company and client policies, processes and procedures
Ensures the provision of appropriate resources (Training, PPE, Documentation, Equipment etc.) to ensure compliance with the above
Ensures their team are competent and carry out risk assessments either written or mentally, depending on the situation, for own and others’ safety, as per Company policies and procedures. Assessing risk and if necessary, putting corrective actions in place
Encourages the team to actively identify and report hazards/ near misses/ accidents. Where required takes pro-active action to minimise reoccurrence
Ensures thorough investigation of all accidents/ hazards/ near misses and puts necessary corrective actions in place
Make recommendations to the Technical Manager for the improvement of Safety, Health and Environmental working methods
Proactively safeguards own and others health, safety and fitness
We are seeking a self-starter who is an excellent communicator, capable of interacting confidently with colleagues, clients, suppliers and professional personnel at all levels. The individual must be innovative, flexible, adaptable and always aiming to learn new skills, whilst being able to operate with minimal supervision.
You will be a strategic thinker and problem solver and be able to demonstrate relevant experience of successfully managing projects in a high-pressure environment within time and cost constraints.
Self-motivated, self-managing; and a strong influencer of clients, potential clients and decision makers
Resilient, with exceptional organisation and coordination skills and an acute eye for detail in everything that they do
Passionate, driven, determined, professional and career minded with excellent organisational and customer care skills and the ability to work under pressure and to deadlines
QUALIFICATIONS, SKILLS & EXPERIENCE
You will have recent relevant experience within the built environment, and particularly in the building services engineering field. Having worked in the sector for 5+ years you will be able to demonstrate your project management experience and your technical expertise with your recent work history.
You will thoroughly understand and have detailed knowledge in the field of technical asset management, its theories and principals, underlying industry challenges, practices, technologies and market fundamentals.
Experienced and knowledgeable in all Microsoft Office applications as well as being IT literate to be able to operate and administer on-line resources such as, SharePoint and other web-based applications.
You must have a strong command of written and oral English and be a strong and clear communicator.
Travel throughout the UK & Europe can be expected.
A full and clean driving license and access to own vehicle.
Formal technical qualification and membership of a relevant industry body.
Formal health & safety qualifications.
Proficiency in MS Project.
Security clearance maybe required to financial or counter terrorism standards.
This role will be based out of our Bristol office so you should be located within a commutable distance.
We offer a highly competitive package based on experience.